Here are suggestions to improve the chatview :
https://xd.adobe.com/view/2c67dd11-99d4-4cf8-b38b-8b5797dd91c1-7934/screen/ea7b1d3f-564b-4564-98e4-e30535049fb0
https://xd.adobe.com/view/2c67dd11-99d4-4cf8-b38b-8b5797dd91c1-7934/screen/0c633b0b-6a77-4c74-8638-f25e19bd8bb6