Unable to `import from backup` or `export on network`
When updating Jami on Android, the account disappeared.
When exporting from another Android device or GNU/Linux device the following message was shown on the Android device creating.
Android message
Can't find account
Account couldn't be found on the Jami
network.
Make sure it was exported on Jami
from an existing device, and that
provided credentials are correct.
OK
Both WiFi and 4G connection was tried an neither was successful in importing the Jami account.
Also tried exporting the .gz
file from GNU/Linux and copying the file to the Android device to import and that wasn't successful either.
Any help would be appreciated.
Thank you