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  • savoirfairelinux
  • jami-client-gnome
  • Issues
  • #435

Closed
Open
Created Apr 27, 2016 by RingBot@RingBotOwner

Can't setup a call using SIP on Ubuntu

Issue generated from Tuleap's migration script. Originally submitted by: Felipe (fcastillo)

Overview

I'm using Ubuntu 16.04 with gnome-ring v1.0.0-50fd6af7 and ring daemon 2.3.0-c47b855ae6-dirty. Both have been downloded from your PPA.

I'm behind a NAT but this was never a problem when using SLFPhone. There's no firewall either.

My SIP provider is voip.ms and it works without a problem with other clients and devices.

How to reproduce

Try calling any phone number from gnome-ring. I've tried numbers in Canada and the US (with and without country code). None of them work.

What happens

Immediately after calling, the message "searching for" show for less than a second just to be replaced with "Failed" and a busy tone. Every number shows this failed message and tone. It's almost instantaneous.

What SHOULD happen

The call should connect, or at least show that the line is busy if that's the case.

Does it happen every time?

It happens every single time!

LOGS

I'm attaching both output of ring-daemon and gnome-ring as described in the "Reporting Bugs and Wishes"

ring-daemon
gnome-ring

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