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  • savoirfairelinux
  • jami-client-gnome
  • Issues
  • #651

Closed
Open
Created Jul 26, 2017 by RingBot@RingBotOwner

Installing error unmet dependency - Ubuntu 17.04

Issue generated from Tuleap's migration script. Originally submitted by: mrlsdude (mrls)

Hi there,

* Environment:
I'm using an up-to-date Ubuntu 17.10 on a laptop.

* Reproduce steps:

  • I wanted to install Ring the recommended way. I followed the instructions on https://ring.cx/en/download/gnu-linux selecting Ubuntu 17.10 from the dropdown. These are the terminal commands listed there:
    sudo sh -c "echo 'deb https://dl.ring.cx/ring-nightly/ubuntu\_17.10/ ring main' > /etc/apt/sources.list.d/ring-nightly-main.list"
    sudo apt-key adv --keyserver pgp.mit.edu --recv-keys A295D773307D25A33AE72F2F64CD5FA175348F84
    sudo add-apt-repository universe
    sudo apt-get update && sudo apt-get install ring

* Expected result:

  • The application should have installed. I noticed that Ring had not been installed however, by searching for it in the ubuntu search GUI.

* Actual result:

  • Therefore I ran 'sudo apt-get install ring' again. Then I got this output:
    Reading package lists... Done
    Building dependency tree
    Reading state information... Done
    Some packages could not be installed. This may mean that you have
    requested an impossible situation or if you are using the unstable
    distribution that some required packages have not yet been created
    or been moved out of Incoming.
    The following information may help to resolve the situation:

The following packages have unmet dependencies.
ring : Depends: libebook-1.2-19 (>= 3.17) but it is not installable
E: Unable to correct problems, you have held broken packages.

* What I would like to achieve overall:
I would like to be able to install the latest version of Ring, preferably through the Software Center or in another gui way, so that it also receives all updates automatically.

I hope you can let me know if there's a solution!
P.s. I'm just an average Joe, not terminal-savvy.

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