diff --git a/src/app/constant/JamiStrings.qml b/src/app/constant/JamiStrings.qml
index a40318278281fc308ec2e74ab045ffda8c7787e9..219b186793cf1c55e1f43428e1410505075a5679 100644
--- a/src/app/constant/JamiStrings.qml
+++ b/src/app/constant/JamiStrings.qml
@@ -626,6 +626,7 @@ Item {
     property string installMannuallyDescription: qsTr("Install an extension directly from your device.")
     property string pluginStoreTitle: qsTr("Available")
     property string pluginStoreNotAvailable: qsTr("Plugins store is not available")
+    property string storeNotSupportedPlatform: qsTr("The Jami Extension Store currently has no extension available for the platform in use. Check again later!")
     property string pluginPreferences: qsTr("Preferences")
     property string installationFailed: qsTr("Installation failed")
     property string pluginInstallationFailed: qsTr("The installation of the plugin failed")
diff --git a/src/app/pluginadapter.cpp b/src/app/pluginadapter.cpp
index 1ca2c4065397396ac1db728fcc3b4e1291f4284e..c3b22b245c60b1f39c645319f91425dbba94855d 100644
--- a/src/app/pluginadapter.cpp
+++ b/src/app/pluginadapter.cpp
@@ -102,8 +102,13 @@ PluginAdapter::getPluginsFromStore()
                              auto result = QJsonDocument::fromJson(data).array();
                              auto pluginsInstalled = lrcInstance_->pluginModel().getPluginsId();
                              QList<QVariantMap> plugins;
+                             if (result.size() == 0) {
+                                 Q_EMIT storeNotAvailableForPlatform();
+                                 return;
+                             }
                              for (const auto& plugin : result) {
                                  auto qPlugin = plugin.toVariant().toMap();
+
                                  if (!qPlugin.contains("id")) {
                                      qPlugin["id"] = qPlugin["name"];
                                  }
diff --git a/src/app/pluginadapter.h b/src/app/pluginadapter.h
index afd02c263a59092d5b2df6b12c20dc0884edee1d..a7048631dbfac00685a3af3e48ef0917d16f4cc8 100644
--- a/src/app/pluginadapter.h
+++ b/src/app/pluginadapter.h
@@ -68,6 +68,7 @@ protected:
                                                         bool removeLast = false);
 Q_SIGNALS:
     void storeNotAvailable();
+    void storeNotAvailableForPlatform();
 
 private:
     void updateHandlersListCount();
diff --git a/src/app/settingsview/components/PluginStoreListView.qml b/src/app/settingsview/components/PluginStoreListView.qml
index 02fa930fa0e88c8608a4ad4161415be8906acbe7..f6e697d56cce0cef1d1f04f195085e7be6976745 100644
--- a/src/app/settingsview/components/PluginStoreListView.qml
+++ b/src/app/settingsview/components/PluginStoreListView.qml
@@ -19,6 +19,7 @@ import QtQuick
 import QtQuick.Controls
 import QtQuick.Layouts
 import Qt.labs.platform
+import Qt5Compat.GraphicalEffects
 import net.jami.Models 1.1
 import net.jami.Adapters 1.1
 import net.jami.Constants 1.1
@@ -28,6 +29,8 @@ ColumnLayout {
     id: root
     property bool storeAvailable: true
     property bool remotePluginHovered: false
+    property bool storeAvailableForPlatform: true
+
     Component.onCompleted: {
         PluginAdapter.getPluginsFromStore();
     }
@@ -36,6 +39,9 @@ ColumnLayout {
         function onStoreNotAvailable() {
             storeAvailable = false;
         }
+        function onStoreNotAvailableForPlatform() {
+            storeAvailableForPlatform = false;
+        }
     }
     Label {
         Layout.fillWidth: true
@@ -57,10 +63,8 @@ ColumnLayout {
             height: childrenRect.height
             spacing: 10
             Repeater {
+                id: pluginStoreRepeater
                 model: PluginStoreListModel
-                onCountChanged: {
-                    root.visible = count > 0;
-                }
                 delegate: Item {
                     id: wrapper
                     function widthProvider() {
@@ -111,4 +115,43 @@ ColumnLayout {
             text: JamiStrings.pluginStoreNotAvailable
         }
     }
+    Loader {
+        id: platormNotAvailableLoader
+        Layout.fillWidth: true
+        active: !storeAvailableForPlatform && storeAvailable
+        Layout.preferredHeight: active ? JamiTheme.materialButtonPreferredHeight + 10 : 0
+        sourceComponent: Rectangle {
+            width: platormNotAvailableLoader.width
+            height: platormNotAvailableLoader.height
+            color: JamiTheme.lightTintedBlue
+            radius: 5
+            RowLayout {
+                width: parent.width
+                height: parent.height
+                ResponsiveImage {
+                    layer {
+                        enabled: true
+                        effect: ColorOverlay {
+                            color: JamiTheme.darkTintedBlue
+                        }
+                    }
+                    Layout.leftMargin: 5
+                    Layout.alignment: Qt.AlignRight | Qt.AlignHCenter
+                    width: JamiTheme.popuptextSize
+                    height: JamiTheme.popuptextSize
+                    source: JamiResources.outline_info_24dp_svg
+                }
+                Text {
+                    Scaffold {
+                    }
+                    Layout.fillWidth: true
+                    Layout.alignment: Qt.AlignHCenter | Qt.AlignRight
+                    wrapMode: Text.WordWrap
+                    color: JamiTheme.blackColor
+                    font.pixelSize: JamiTheme.popuptextSize
+                    text: JamiStrings.storeNotSupportedPlatform
+                }
+            }
+        }
+    }
 }
diff --git a/src/libclient/api/pluginmodel.h b/src/libclient/api/pluginmodel.h
index 9dee4df0013316e40b7bfe840ec92a6a6d365d5a..3fd4500adb63d8d72e6311f4a8b66d73f911c414 100644
--- a/src/libclient/api/pluginmodel.h
+++ b/src/libclient/api/pluginmodel.h
@@ -102,7 +102,7 @@ public:
      */
     QString getPluginPath(const QString& pluginId);
 
-    MapStringString getPlatformInfo();
+    Q_INVOKABLE MapStringString getPlatformInfo();
     /**
      * @brief fetch all plugins path and id
      *