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  • savoirfairelinux
  • jami-client-uwp
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  • #22
Closed
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Created Feb 04, 2017 by RingBot@RingBotOwner

Video but no audio between Windows 8.1 (regular win32 Ring) machines

Issue generated from Tuleap's migration script. Originally submitted by: Marcin Łukasik (moarc)

Ever since beta 2, when making calls between two Windows machines I get perfectly working video, but no audio on either side. At least one side of the call has audio working properly, and in calls made to an Android phone it works both ways. However, on both sides of the call the Ring client has always been forgetting the selected audio devices, and sometimes the output device would show up as blank. I know this sounds very vague, but I can't provide much more information at this point. I've looked through the logs and nothing seemed to indicate an audio problem; I can't share them though because on Windows they open up in a separate window, and can't be piped to a file or even copied from said window. [update: added the log of a failed call, although a bit mangled (lines broken because the window doesn't size well horizontally)] Still, I'm ready to provide any information necessary as soon as I know how to.
failed_call.log

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