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Jami nightly 20220705.1215 does not open. "Erreur de segmentation".

Summary

Using Jami for Linux, using GNOME, Jami does not open.

or

Using Jami for Linux, using Terminal/Console to open Jami, Terminal display this error message : Erreur de segmentation

Steps to Reproduce

  1. Using Debian 10 Buster, using Jami's nightly repository at https://dl.jami.net install the package jami and all its packages decencies. Double check that you installed the Jami version before 20220705.1215.0da2583~dfsg1-1.

  2. Reboot device

  3. Using Debian 10 Buster, using GNOME, open Jami. Jami does open and works very well.

  4. Still using Debian 10 Buster, using Terminal, execute those 2 command lines to update all packages:

    sudo aptitude update

    sudo aptitude safe-upgrade

  5. Terminal log extracts:

Résolution des dépendances…                             
Les paquets suivants seront ENLEVÉS : 
  jami-libclient{u} linux-headers-4.19.0-20-common{u} 
Les paquets suivants seront mis à jour : 
Préparation du dépaquetage de .../jami_20220705.1215.0da2583~dfsg1-1_amd64.deb ...
Dépaquetage de jami (20220705.1215.0da2583~dfsg1-1) sur (20220516.0214.9b42ad3~dfsg1-1) ...
Préparation du dépaquetage de .../jami-daemon_20220705.1215.0da2583~dfsg1-1_amd64.deb ...
Dépaquetage de jami-daemon (20220705.1215.0da2583~dfsg1-1) sur (20220516.0214.9b42ad3~dfsg1-1) ...
Préparation du dépaquetage de .../libqt-jami_6.2.3-2_amd64.deb ...
Dépaquetage de libqt-jami (6.2.3-2) sur (6.2.3-1) ...
Paramétrage de jami-daemon (20220705.1215.0da2583~dfsg1-1) ...
Paramétrage de libqt-jami (6.2.3-2) ...
Paramétrage de jami (20220705.1215.0da2583~dfsg1-1) ...
  1. Jami is now updated to version "20220705.1215.0da2583~dfsg1-1"

  2. Using Debian, using GNOME, open Jami. Jami does not open. This is the 1st challenge.

  3. Using Debian, using GNOME, using Terminal, execute this command to open Jami:

    jami

  4. Terminal display this error message Erreur de segmentation on the last line. This is the 2nd challenge:

Warning: Ignoring WAYLAND_DISPLAY on Gnome. Use QT_QPA_PLATFORM=wayland to run on Wayland anyway.
Using Qt runtime version: 6.2.3
"notify server name: gnome-shell, vendor: GNOME, version: 3.30.2, spec: 1.2"
qt.webenginecontext: 

GLImplementation: desktop
Surface Type: OpenGL
Surface Profile: NoProfile
Surface Version: 3.1
Using Default SG Backend: yes
Using Software Dynamic GL: no
Using Angle: no

Init Parameters:
  *  application-name Jami 
  *  browser-subprocess-path /usr/lib/libqt-jami/libexec/QtWebEngineProcess 
  *  disable-features DnsOverHttpsUpgrade,ConsolidatedMovementXY,InstalledApp,BackgroundFetch,WebOTP,WebPayments,WebUSB,PictureInPicture 
  *  disable-setuid-sandbox  
  *  disable-speech-api  
  *  disable-web-security  
  *  enable-features NetworkServiceInProcess,TracingServiceInProcess 
  *  enable-main-frame-before-activation  
  *  enable-threaded-compositing  
  *  gpu-preferences UAAAAAAAAAAoAAAQAAAAAAAAAAAAAAAAAABgAAAAAAAwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgAAAAAAAAACAAAAAAAAAAAAAAAAAAAAAIAAAAAAAAAAgAAAAAAAAACAAAAAAAAAA= 
  *  in-process-gpu  
  *  lang fr-CA 
  *  num-raster-threads 4 
  *  single-process  
  *  use-gl desktop 

"Using locale: fr_CA"
11:27:49.693         os_core_unix.c !pjlib 2.11 for POSIX initialized
Daemon is running
Erreur de segmentation
  1. The needed end result is that using GNOME, Jami opens. Or using Terminal, Jami opens without error message in Terminal

Using

  • jami repository configuration: deb [signed-by=/usr/share/keyrings/jami-archive-keyring.gpg] https://dl.jami.net/nightly/debian_10/ jami main
  • jami version 20220705.1215.0da2583~dfsg1-1
  • jami-daemon 20220705.1215.0da2583~dfsg1-1
  • libqt-jami 6.2.3-2
  • Debian 10 Buster
  • Linux Kernel "5.10.103-1~bpo10+1 (2022-03-08) x86_64 GNU/Linux" or Linux Kernel "4.19.249-2 (2022-06-30) x86_64 GNU/Linux". Same error message with both Kernel versions. Related comment #36454.
  • GNOME 3.30.2
  • Display by Wayland
  • All of the above is 64 bits
Edited by Francewhoa