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Opened May 16, 2016 by RingBot@RingBot
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Failure to connect Android->desktop, from public WiFi to desktop behind firewall

Issue generated from Tuleap's migration script. Originally submitted by: Yuri (yurivict)

I am trying to communicate between the Ring Android app on the public WiFi and desktop Ring app running behind firewall without UPnP. Communication fails completely.

 

I tried both desktop Windows app and FreeBSD ring-gnome port.

Communication between Android app and ring-gnome succeeds when on the same LAN.

 

What might be a problem? Is it that firewall doesn't have UPnP enabled? I think every time the app asks for UPnP there should be an alternative to manually enter the port forward on firewall.

 

Additionally, Android app doesn't clearly say that the text message failed. It first says "Sending mesage ...", and then just shows the time of the message as if it has been sent.

 

Edited May 31, 2018 by Pierre Duchemin

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Reference: savoirfairelinux/ring-client-android#266