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  • savoirfairelinux
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  • #774

Closed
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Opened Oct 18, 2017 by RingBot@RingBotOwner

No sound in SIP calls

Issue generated from Tuleap's migration script. Originally submitted by: dev (dev)

Whenever I use Ring and get a call or I call someone, there is no sound. I can't hear the participant and the participant can not hear me.

It is possible to talk to the participant if I switch to the settings during an active call and click on the "Media" tab to just open the audio und camera settings without actually changing something. Simply activating the "Media" view seems to change something and allows to talk and to hear during the call (which is still available in the background while browsing settings).

I have to do this for every new call.

I use a SIP account in the local network (Fritz!Box 7412, with Fritz!OS 06.83). When I use Zoiper on the same device and identical credentials, I can talk normally without any problems.

My Ring client version: 1.0, 2017-08-14 18:40:05 UTC.

I don't know if this is related, but I found a line "QObject::connect: invalid null parameter" in the logs. The from getting the call to opening the dialog and finishing the call you can find a log file as attachment.

ring.log

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Reference: savoirfairelinux/ring-client-gnome#774