jami-client-macos issueshttps://git.jami.net/savoirfairelinux/jami-client-macos/-/issues2020-12-17T16:22:10Zhttps://git.jami.net/savoirfairelinux/jami-client-macos/-/issues/235video calls crashed on macOS 10.122020-12-17T16:22:10ZKateryna Kostiukvideo calls crashed on macOS 10.12Kateryna KostiukKateryna Kostiukhttps://git.jami.net/savoirfairelinux/jami-client-macos/-/issues/234No incoming video on macOS 10.132020-09-30T19:24:01ZLukasz WalewskiNo incoming video on macOS 10.13After placing a video call with Jami 1 (20200402) on macOS High Sierra (10.13.6) no incoming video is shown (the outgoing video is received correctly by the other party).After placing a video call with Jami 1 (20200402) on macOS High Sierra (10.13.6) no incoming video is shown (the outgoing video is received correctly by the other party).https://git.jami.net/savoirfairelinux/jami-client-macos/-/issues/233Linux: since tonight version outgoing sip calls often fail2020-04-03T20:28:38ZdddnsLinux: since tonight version outgoing sip calls often failI use jami only as a sip client.
Since version 20200401.1.6f090de~dfsg1-1 from tonight, outgoing calls to contacts often fail.
Initiating a call is then immediately disturbed. In this state, it is not possible to logout and
back in in t...I use jami only as a sip client.
Since version 20200401.1.6f090de~dfsg1-1 from tonight, outgoing calls to contacts often fail.
Initiating a call is then immediately disturbed. In this state, it is not possible to logout and
back in in the account setup menu. When i now clear the contact, close jami and ring processes and
start it again, it might work by a fresh creation of the contact. Once a contact is successfully dialed,
it works until i dial another contact.
edit: this is under Mint19.2 64-bithttps://git.jami.net/savoirfairelinux/jami-client-macos/-/issues/232A lot of bugs on Mac make Jami impossible to use2021-08-19T20:43:56ZA lot of bugs on Mac make Jami impossible to useMacBook Pro 2019 with MacOS 10.15.4
Jami 1.59 (issues were happening also before the last two updates - not that before they weren't happening, I installed the app only recently)
## ISSUES EXPERIENCED
- **Can't connect video**: I can'...MacBook Pro 2019 with MacOS 10.15.4
Jami 1.59 (issues were happening also before the last two updates - not that before they weren't happening, I installed the app only recently)
## ISSUES EXPERIENCED
- **Can't connect video**: I can't see the other person's video and he can't see mine.
- **continuous loading**: even if I start a call with just voice, we connect and hear each other but Jami shows a loading circle as when you're ringing someone, nothing changes
- **unable to respond to call**: to answer a call, I click on the green button, connection starts but nothing changes on the display
- **can't quit the app**: when I attempt to perform any of the actions listed above, the loading rainbow circle appears as a pointer and Activity manager appears as `not responding`
What should I do?
Please help me, I love Jami's philosophy and features but I can't make it work... I enable all encoding options in the settings and changed something, but I see no improvement.
Thanks a lot. Have a nice day.
(I can't find any place to share a log file or something, if it could be useful, please tell me how and I'll submit it)
EDIT: version of the apphttps://git.jami.net/savoirfairelinux/jami-client-macos/-/issues/230jami crashes on sending a message on OSX Cataline 10.15.42020-12-18T20:14:11Zclaude deheneffejami crashes on sending a message on OSX Cataline 10.15.4Sending a message to a contact makes jami to crash.
OSX cataline 10.15.4 Macbook pro on wireless to LAN
[Jami_2020-03-26-173137_MacBook-Pro-de-claude-nicole.crash](/uploads/15740860f97117d377f803cfa7a465b8/Jami_2020-03-26-173137_MacBook...Sending a message to a contact makes jami to crash.
OSX cataline 10.15.4 Macbook pro on wireless to LAN
[Jami_2020-03-26-173137_MacBook-Pro-de-claude-nicole.crash](/uploads/15740860f97117d377f803cfa7a465b8/Jami_2020-03-26-173137_MacBook-Pro-de-claude-nicole.crash)Kateryna KostiukKateryna Kostiukhttps://git.jami.net/savoirfairelinux/jami-client-macos/-/issues/229macOS : can only answer call once2020-04-03T21:20:18ZdmacOS : can only answer call onceCaller is Jami version `20200317.1.a0099c8~dfsg1-1` on `linuxmint 19.1`. Callee is Jami `20200318` on `MacOS 10.13.4`. On a local network.
I can answer call once and it works fine. Subsequent calls cannot be answered, as the accept butt...Caller is Jami version `20200317.1.a0099c8~dfsg1-1` on `linuxmint 19.1`. Callee is Jami `20200318` on `MacOS 10.13.4`. On a local network.
I can answer call once and it works fine. Subsequent calls cannot be answered, as the accept button is not present anymore : only the refuse button remains. Restarting Jami works.
---
You're doing an important job in participating internet's independence, in a world of proprietary messaging. Thank you.Sébastien BlinKateryna KostiukSébastien Blinhttps://git.jami.net/savoirfairelinux/jami-client-macos/-/issues/228app crashes at file transfer reception2020-10-07T20:14:56ZGuillaume Hellerapp crashes at file transfer receptionJami 20191128 - macOS Mojave 10.14.6
**How to reproduce:** send a file or leave an audio/video message from any client to a MacOS device
Logs:
> [1575472433.045|0x70000e9db000|p2p.cpp :842 ] [Account:d948a1f802df4676] ICE ...Jami 20191128 - macOS Mojave 10.14.6
**How to reproduce:** send a file or leave an audio/video message from any client to a MacOS device
Logs:
> [1575472433.045|0x70000e9db000|p2p.cpp :842 ] [Account:d948a1f802df4676] ICE negotiation succeed. Answering with local SDP
[1575472435.564|0x70000e9db000|p2p.cpp :860 ] [Account d948a1f802df4676] [CNX] start TLS session
[1575472435.564|0x70000e9db000|ice_transport.cpp :573 ] ICE as slave
[1575472435.564|0x70000e958000|tls_session.cpp :759 ] [TLS] Start server session
[1575472435.583|0x70000e958000|tls_session.cpp :456 ] [TLS] User identity loaded
[1575472435.584|0x70000e958000|tls_session.cpp :854 ] [TLS] handshake
[1575472436.103|0x70000e958000|sip_utils.cpp :203 ] Registered thread 0x7f979eb53810 (0x6E9C)
[1] 28316 segmentation fault /Applications/Jami\ beta/Jami.app/Contents/MacOS/Jami
➜ ~
More log details in the file attached
[log_crash_file_transfer_reception.pdf](/uploads/b128c4bd29faeaf36f3a18a9001f4687/log_crash_file_transfer_reception.pdf)https://git.jami.net/savoirfairelinux/jami-client-macos/-/issues/227Date should show in correct locale format2019-11-12T07:03:15ZovariDate should show in correct locale formathttps://git.jami.net/savoirfairelinux/ring-client-gnome/issues/1076
@kkostiuk can this be fixed in the macOS client, similar to how @sblin fixed it in the GNOME client?
Thank youhttps://git.jami.net/savoirfairelinux/ring-client-gnome/issues/1076
@kkostiuk can this be fixed in the macOS client, similar to how @sblin fixed it in the GNOME client?
Thank youhttps://git.jami.net/savoirfairelinux/jami-client-macos/-/issues/226Bad image quality on iOS/MacOS due to missed packets2020-10-05T20:23:20ZGuillaume HellerBad image quality on iOS/MacOS due to missed packetsWhen a video call is done with an iOS/MacOS device, the image quality is bad.
Following errors are raised in the logs:
```
[1571929580.296| 815|media_decoder.cpp :306 ] Hardware decoding disabled by user preference
[1571929580.296| ...When a video call is done with an iOS/MacOS device, the image quality is bad.
Following errors are raised in the logs:
```
[1571929580.296| 815|media_decoder.cpp :306 ] Hardware decoding disabled by user preference
[1571929580.296| 815|media_decoder.cpp :311 ] Decoding video using H.264 / AVC / MPEG-4 AVC / MPEG-4 part 10 (h264)
[1571929580.296| 815|sinkclient.cpp :195 ] ShmHolder[Jami Daemon_shm_19985_1]: new sizes: f=0, a=103
[1571929580.297| 815|sinkclient.cpp :161 ] ShmHolder: new holder 'Jami Daemon_shm_19985_1'
[1571929580.297| 815|sinkclient.cpp :418 ] Start sink <7221885205892140 / Jami Daemon_shm_19985_1>, size=848x480, mixer=0
[1571929580.301| 815|sinkclient.cpp :195 ] ShmHolder[Jami Daemon_shm_19985_1]: new sizes: f=1628160, a=3256423
[sdp @ 0x7f3d78898e60] max delay reached. need to consume packet
[sdp @ 0x7f3d78898e60] RTP: missed 3 packets
[1571929581.803|19986|sipcall.cpp :284 ] Sending video keyframe request via SIP INFO
[sdp @ 0x7f3d78898e60] max delay reached. need to consume packet
[sdp @ 0x7f3d78898e60] RTP: missed 1 packets
[1571929583.765|19986|sipcall.cpp :284 ] Sending video keyframe request via SIP INFO
[sdp @ 0x7f3d78898e60] max delay reached. need to consume packet
[sdp @ 0x7f3d78898e60] RTP: missed 1 packets
[sdp @ 0x7f3d680262e0] max delay reached. need to consume packet
[sdp @ 0x7f3d680262e0] RTP: missed 1 packets
[sdp @ 0x7f3d680262e0] max delay reached. need to consume packet
[sdp @ 0x7f3d680262e0] RTP: missed 1 packets
[sdp @ 0x7f3d78898e60] max delay reached. need to consume packet
[sdp @ 0x7f3d78898e60] RTP: missed 1 packets
[sdp @ 0x7f3d680262e0] max delay reached. need to consume packet
[sdp @ 0x7f3d680262e0] RTP: missed 2 packets
[1571929585.595|19986|sipcall.cpp :284 ] Sending video keyframe request via SIP INFO
[sdp @ 0x7f3d78898e60] max delay reached. need to consume packet
[sdp @ 0x7f3d78898e60] RTP: missed 1 packets
[sdp @ 0x7f3d680262e0] max delay reached. need to consume packet
[sdp @ 0x7f3d680262e0] RTP: missed 1 packets
[1571929585.655| 815|sip_utils.cpp :203 ] Registered thread 0x7f3d21fe0dd0 (0x4E11)
[sdp @ 0x7f3d78898e60] max delay reached. need to consume packet
[sdp @ 0x7f3d78898e60] RTP: missed 1 packets
[1571929586.631|19986|sipcall.cpp :284 ] Sending video keyframe request via SIP INFO
[sdp @ 0x7f3d78898e60] max delay reached. need to consume packet
[sdp @ 0x7f3d78898e60] RTP: missed 1 packets
[sdp @ 0x7f3d78898e60] max delay reached. need to consume packet
[sdp @ 0x7f3d78898e60] RTP: missed 2 packets
[sdp @ 0x7f3d680262e0] max delay reached. need to consume packet
[sdp @ 0x7f3d680262e0] RTP: missed 1 packets
[sdp @ 0x7f3d78898e60] max delay reached. need to consume packet
[sdp @ 0x7f3d78898e60] RTP: missed 1 packets
[sdp @ 0x7f3d680262e0] max delay reached. need to consume packet
[sdp @ 0x7f3d680262e0] RTP: missed 2 packets
[1571929587.662|19986|sipcall.cpp :284 ] Sending video keyframe request via SIP INFO
[sdp @ 0x7f3d78898e60] max delay reached. need to consume packet
[sdp @ 0x7f3d78898e60] RTP: missed 1 packets
[sdp @ 0x7f3d78898e60] max delay reached. need to consume packet
[sdp @ 0x7f3d78898e60] RTP: missed 30 packets
[h264 @ 0x7f3d781c5480] out of range intra chroma pred mode
[h264 @ 0x7f3d781c5480] error while decoding MB 6 1
[sdp @ 0x7f3d680262e0] max delay reached. need to consume packet
[sdp @ 0x7f3d680262e0] RTP: missed 1 packets
[sdp @ 0x7f3d680262e0] max delay reached. need to consume packet
[sdp @ 0x7f3d680262e0] RTP: missed 2 packets
[sdp @ 0x7f3d78898e60] max delay reached. need to consume packet
[sdp @ 0x7f3d78898e60] RTP: missed 1 packets
[sdp @ 0x7f3d680262e0] max delay reached. need to consume packet
[sdp @ 0x7f3d680262e0] RTP: missed 1 packets
[sdp @ 0x7f3d680262e0] max delay reached. need to consume packet
[sdp @ 0x7f3d680262e0] RTP: missed 1 packets
[sdp @ 0x7f3d680262e0] max delay reached. need to consume packet
[sdp @ 0x7f3d680262e0] RTP: missed 1 packets
[1571929590.911|19986|sipcall.cpp :284 ] Sending video keyframe request via SIP INFO
[1571929590.932|19985|manager.cpp :1662 ] [call:7221885205892140] Remove local audio
[1571929590.932|19985|sipcall.cpp :302 ] [call:7221885205892140] Terminate SIP session
[1571929590.933|19985|sipcall.cpp :1050 ] [call:7221885205892140] stopping all medias
```New release 1https://git.jami.net/savoirfairelinux/jami-client-macos/-/issues/225screen sharing: selected source not highlighted on right click2023-05-05T19:44:15ZGuillaume Hellerscreen sharing: selected source not highlighted on right clickmacOS High Sierra 10.13.6
Jami version 1.44 (20191002)
![macos_screen_sharing](/uploads/d3355bbea2956b7d614445dc5bcaf912/macos_screen_sharing.png)macOS High Sierra 10.13.6
Jami version 1.44 (20191002)
![macos_screen_sharing](/uploads/d3355bbea2956b7d614445dc5bcaf912/macos_screen_sharing.png)New release 1Kateryna KostiukKateryna Kostiukhttps://git.jami.net/savoirfairelinux/jami-client-macos/-/issues/224hold button disappears when conversation is put on hold2023-05-05T19:44:16ZGuillaume Hellerhold button disappears when conversation is put on holdmacOS High Sierra 10.13.6
Jami version 1.44 (20191002)
![macos_missing_hold_button](/uploads/c9f5bcdfd57171ae60434499006b6b25/macos_missing_hold_button.png)
Autres problèmes soulevés par Christophe:
1. Bouton accepter un appel
* ...macOS High Sierra 10.13.6
Jami version 1.44 (20191002)
![macos_missing_hold_button](/uploads/c9f5bcdfd57171ae60434499006b6b25/macos_missing_hold_button.png)
Autres problèmes soulevés par Christophe:
1. Bouton accepter un appel
* le premier appel : il y a l'icone verte décrocher
* tous les appels suivants : l'icone a disparue
2. Bouton fin enregistrement audio/video absentNew release 1Kateryna KostiukKateryna Kostiukhttps://git.jami.net/savoirfairelinux/jami-client-macos/-/issues/221Daemon, can't rebind to same DHT port2021-02-07T15:19:20ZSébastien BlinDaemon, can't rebind to same DHT portThe macos client seems to not close the DHT port sometimes, and relaunching the client leads to a "Address already in use"The macos client seems to not close the DHT port sometimes, and relaunching the client leads to a "Address already in use"Backloghttps://git.jami.net/savoirfairelinux/jami-client-macos/-/issues/220Macos: Can't bind sockets since split accounts2019-09-28T15:10:52ZSébastien BlinMacos: Can't bind sockets since split accountsIteration 16 (POC prep)Sébastien BlinSébastien Blinhttps://git.jami.net/savoirfairelinux/jami-client-macos/-/issues/219macOS avatar not showing Ó2019-11-18T07:01:38ZovarimacOS avatar not showing Ó![image](/uploads/226c02408ad5ceba72d4b7461008a1b0/image.png)
Incorrect avatar showing on Jami macOS is from person using the Jami GNOME client
@kkostiuk are you the macOS specialist? Can you please fix this error? If you need more inf...![image](/uploads/226c02408ad5ceba72d4b7461008a1b0/image.png)
Incorrect avatar showing on Jami macOS is from person using the Jami GNOME client
@kkostiuk are you the macOS specialist? Can you please fix this error? If you need more information, please advise what else you require. Thank you
#### macOS Mojave
Version **10.14.6**
MacBook Air (13-inch, Early 2015)
Processor 1.6 GHz Intel Core i5
Memory 4 GB 1600 MHz DDR3
Startup Disk Macintosh HD
Graphics Intel HD Graphics 6000 1536 MB
#### Jami
Version **1.42** (20190822)
### GNU/Linux GNOME device
Linux Mint 19.2 Cinnamon 64-bit
Jami built on 2019-09-07 21:53:09 UTCKateryna KostiukKateryna Kostiukhttps://git.jami.net/savoirfairelinux/jami-client-macos/-/issues/218Multiple MacBook Air crashes2019-11-08T02:10:52ZovariMultiple MacBook Air crashes### macOS device
Multiple crashes, with the the last one's error log attached:<br>
[Jami_2019-09-12-161208_MacBook-Air.crash](/uploads/4a9cb198d7550d6342b994494b2f5fab/Jami_2019-09-12-161208_MacBook-Air.crash)
[Console User Guide for m...### macOS device
Multiple crashes, with the the last one's error log attached:<br>
[Jami_2019-09-12-161208_MacBook-Air.crash](/uploads/4a9cb198d7550d6342b994494b2f5fab/Jami_2019-09-12-161208_MacBook-Air.crash)
[Console User Guide for macOS Mojave](https://support.apple.com/guide/console/welcome/mac)
#### macOS Mojave
Version **10.14.6**<br>
MacBook Air (13-inch, Early 2015)<br>
Processor 1.6 GHz Intel Core i5<br>
Memory 4 GB 1600 MHz DDR3<br>
Startup Disk Macintosh HD<br>
Graphics Intel HD Graphics 6000 1536 MB
#### Jami
Version **1.42** (20190822)
### GNU/Linux GNOME device
macOS crashed while talking with:<br>
Linux Mint 19.2 Cinnamon 64-bit<br>
Jami built on 2019-09-07 21:53:09 UTCKateryna KostiukKateryna Kostiukhttps://git.jami.net/savoirfairelinux/jami-client-macos/-/issues/217[Split account]Fix export on the network with password2019-09-28T15:11:05ZSébastien Blin[Split account]Fix export on the network with passwordIteration 16 (POC prep)Kateryna KostiukKateryna Kostiukhttps://git.jami.net/savoirfairelinux/jami-client-macos/-/issues/216[JAMS] Add connnection to account manager2020-01-17T21:20:14ZSébastien Blin[JAMS] Add connnection to account managerNew release 1Kateryna KostiukKateryna Kostiukhttps://git.jami.net/savoirfairelinux/jami-client-macos/-/issues/215Conferencing Problem2019-11-21T15:57:12ZRobert MathewsConferencing ProblemWish to inform that conferencing two parties in a audio conference has not been possible. I am using Mac OSX 10.11.6 and Jami -- Version 1 (20190902). **I have tried to follow directions, as it has appeared on jami.net.** The instruc...Wish to inform that conferencing two parties in a audio conference has not been possible. I am using Mac OSX 10.11.6 and Jami -- Version 1 (20190902). **I have tried to follow directions, as it has appeared on jami.net.** The instruction that I am referring to, was, to begin one call, and another, and to drag one participant into another, and thereby joining the two. **However, this is not possible. NOTHING is dragable...**
Could you recommend a fix? Is there something that I am not doing particularly? A hint to the solution will be helpful.
Thank you.Iteration 17 (Video conferences stabilization)Kateryna KostiukKateryna Kostiukhttps://git.jami.net/savoirfairelinux/jami-client-macos/-/issues/214no outgoing video(probably related to FaceTime activation)2023-05-05T19:44:16ZKateryna Kostiukno outgoing video(probably related to FaceTime activation)macOS 10.13.6macOS 10.13.6https://git.jami.net/savoirfairelinux/jami-client-macos/-/issues/213It is take a long time to stop call2019-08-12T18:10:57ZKateryna KostiukIt is take a long time to stop callSébastien BlinSébastien Blin