jami-client-uwp issueshttps://git.jami.net/savoirfairelinux/jami-client-uwp/-/issues2023-09-12T20:25:54Zhttps://git.jami.net/savoirfairelinux/jami-client-uwp/-/issues/26after window resize/minimize during call, jami window won't start/show any more2023-09-12T20:25:54ZAlexandre Olivaafter window resize/minimize during call, jami window won't start/show any moreI'm interacting with a non-technical remote Jami-on-MS-Windows user.
During a video call, they clicked on some button to resize or minimize the window, to find something in the browser that they wanted to show me. The call ended, the J...I'm interacting with a non-technical remote Jami-on-MS-Windows user.
During a video call, they clicked on some button to resize or minimize the window, to find something in the browser that they wanted to show me. The call ended, the Jami window disappeared, and it wouldn't come back.
From then on, the Jami window wouldn't open any more. They'd still get notifications about messages I sent, but attempting to open Jami, it would very quickly show the frame of the window, and then it would disappear right away.
They even tried restarting the computer, uninstalling and reinstalling the latest version of Jami from the web site, and it still failed to open (but notifications of messages would still appear).
I have zero experience with MS-Windows, I suppose some too-small window size setting got in effect, got Jami to half-close and, upon restart, restore that too-small size and again half-crash. Another theory is just that it's minimized, and coming back, and they don't know where to look to un-minimize it.
They haven't been using Jami for very long, they're non-technical, they don't know much about Windows either, and we're both baffled and unsure how to recover their ability to use Jami. Any thoughts or ideas of what to recommend them to try to make Jami work again for them?
Thanks in advance,