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!!!! Scheduled maintenance from 6:00 PM (UTC) to 7:00 PM (UTC) - Maintenance plannifiée de 6:00 PM (UTC) à 7:00 PM (UTC) !!!!

  • savoirfairelinux
  • jami-client-uwp
  • Issues
  • #16

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Opened Jun 21, 2017 by RingBot@RingBot
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Windows 10 Client crashes

Issue generated from Tuleap's migration script. Originally submitted by: Hartwig Flamm (hartwigflamm)

Whenever the Client is started, it will show the Wellcom Screen for a few Seconds before it crashes. The last thing I did with the Program was to add myself in the Contacts.

* Environment:
Windows 10, up to date by 2017 06 21
App installed today from the Link on the Ring Download Page

* Reproduce steps:
Start the Client on Windows 10

* Expected result:
The Application should start normally and be usable

* Actual result:
Client crashes after a few Seconds

*Windows Error Event

  • 1000 2 100 0x80000000000000 16498 Application heaff
  • ring-client-uwp.exe 0.0.0.0 59417900 ucrtbase.dll 10.0.14393.0 578997b5 c0000409 000000000006d5b8 205c 01d2ea8e1c912fae C:\\Program Files\\WindowsApps\\Savoir-faireLinux.GNURing\_1.6.14.0\_x64\_\_pjjre1ywe6tnj\\ring-client-uwp.exe C:\\WINDOWS\\System32\\ucrtbase.dll 19a5157f-6a14-43e8-a711-a12dc514e309 Savoir-faireLinux.GNURing\_1.6.14.0\_x64\_\_pjjre1ywe6tnj App

Name der fehlerhaften Anwendung: ring-client-uwp.exe, Version: 0.0.0.0, Zeitstempel: 0x59417900
Name des fehlerhaften Moduls: ucrtbase.dll, Version: 10.0.14393.0, Zeitstempel: 0x578997b5
Ausnahmecode: 0xc0000409
Fehleroffset: 0x000000000006d5b8
ID des fehlerhaften Prozesses: 0x205c
Startzeit der fehlerhaften Anwendung: 0x01d2ea8e1c912fae
Pfad der fehlerhaften Anwendung: C:\Program Files\WindowsApps\Savoir-faireLinux.GNURing_1.6.14.0_x64__pjjre1ywe6tnj\ring-client-uwp.exe
Pfad des fehlerhaften Moduls: C:\WINDOWS\System32\ucrtbase.dll
Berichtskennung: 19a5157f-6a14-43e8-a711-a12dc514e309
Vollständiger Name des fehlerhaften Pakets: Savoir-faireLinux.GNURing_1.6.14.0_x64__pjjre1ywe6tnj
Anwendungs-ID, die relativ zum fehlerhaften Paket ist: App

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Reference: savoirfairelinux/ring-client-uwp#16