Sending Files [Windows 10 (/ Android Emulator) -> Android] does not work

using Jami Windows 10 Version 202112221635 (no beta version) and Jami Android (Version, 20211210-01 beta)

(same account both devices, using your own account from the contact list (all Jami accounts in the contact list were deleted and added again so you have "Is swarm: True") )

I have no issues if I send a file from Android to PC.

However - As soon as I try to send a file from PC to Android I just get the message "Wait for contact" - I never receive the file even if I restart both apps (Windows 10 and Android).

If I restart you sometimes see a download option but I am not able to download or open the file (Android).

No issues Android -> Windows 10

It looks like : #1028 (closed) #1043 (closed) And #1030 (closed) But the first is in review so let's hope we can enjoy it fast

The same thing with sending from Android to iOS Little files are transferred OK, but the big ones (about 300 mbs) fail.

At the iOS side it looks like download option is present, but nothing happens after a tap. At the Android side I am not able to get anything related at the logs except tons of ICE errors.

I don't know if it has been fixed (Version "20220121-01")?

As mentioned neither GooglePlay nor F-Droid allows you to download Jami Version 20220121-01.

EDIT: It's NOT fixed.

if there's no message from us, from an external contributor or we didn't closed the issue it's obviously NOT fixed.

Just wanted to mention something:

Version: 20220121-01

[Windows 10 -> Android]

(This issue occured only sometimes:)

If you are using the same WiFi you immediately get a notification (Android). And the contact who should receive the attachment (in this case same Jami user account) gets a bold name and the "conversation" shows a number (1).

BUT (SOMETIMES ?)

If both devices use a different network the receiver does not immediately get a bold (user) name and the conversation does not show a number.

... You might get these two informations after ~ 30 seconds.

If you send another attachmenet you immediately get these informations.

---

Similar issue (also Version 20220121-01; both devices):

Bluestacks 5 -> "real" Android device does NOT work

"real" Android -> Bluestacks 5 no issues

changed title from Sending Files [Windows 10 -> Android] does not work to Sending Files [Windows 10 (/ Android Emulator) -> Android] does not work

Just did another test:

It is generally not possible to send files from Android to PC or from PC to Android if you use an old Android Version (20210521-01, and Swarm <-> Non-Swarm)

Tested:

does NEVER work (even if you add the Non-Swarm Contact (Version 20210521-01; your same user account) again):

Jami Android Version 20220121-01 <-> Jami Android Version 20210521-01

Jami Windows 10 Version 202112221635 <-> Jami Android Version 20210521-01

@mcallet So it would be great if you were able to test the following situations:

Always BOTH directions: send files from Android to PC or from PC to Android

AND

always: Swarm - Non-Swarm; Swarm-Swarm, Non-Swarm-Non-Swarm

• one file (small file size)
• one file (large file size)
• multiple files (all: small file size)
• multiple files (all: large file size)
• multiple files (all: different file size)

Maybe similar: https://forum.jami.net/t/cant-copy-5gb-file-from-jami-fdroid-to-linux-desktop-jami-202112162104/1094

EDIT: Swarm <-> Non-Swarm does not exist. See: jami-project#1389 (closed)

mentioned in issue jami-project#1389 (closed)

mentioned in issue jami-project#1391 (closed)

Just a note. Your issue can be difficult to follow, there is generally a lot of messages in loop cross linking multiple issue making it hard to understand/reproduce/follow the state, not following the template (when creating an issue, in choose a template there is "Bug")

Here by reading, I don't know any scenario to reproduce and what is working or not

To simplify:

I am using: Jami Windows 10 Version 202112221635 (no beta version)

Jami (Android, Beta-) Version "20220121-01"

Send file (attachment) Android -> Windows 10: no issues

Send file (attachment) Windows 10 -> Android: it always fails (I just get the message "Waiting for contact"; I never get the file; Android: However I get a notification "Sending file to [your username] filename.pdf" but it never ends (It shows always: "waiting peer acceptance")

However - might be related: jami-project#1391 (closed)

It is possible to send a file Android Emulator (Bluestacks 5) -> Android (Mate 20 Pro) if I use the first account. However if I use the other account I just sometimes get an invitation and it fails.

mentioned in issue jami-client-qt#672 (closed)

Just deleted my own Jami account (from the contact list) [JUST Windows 10;] and added it again.

Sending Windows 10 -> Android Emulator (Bluestacks 5) worked. (First Account received the message; See: jami-project#1391 (closed))

EDIT: However:

Windows 10 -> Mate 20 Pro still doesn't work (Mate 20 Pro shows "Waiting for contact")

New issue?: Windows 10 does NOT show any error message (like before); although the smartphone (Mate 20 Pro) still shows "Waiting for contact"

EDIT 2: Still does not work if I delete the user account (contact list(Mate 20 Pro)) and add the user account again. (So I send myusername -> myusername)

Same thing again:

(I just get the message "Waiting for contact"; I never get the file; Android: However I get a notification "Sending file to [your username] filename.pdf" but it never ends (It shows always: "waiting peer acceptance")

mentioned in issue jami-client-qt#681 (closed)

mentioned in issue jami-project#1395 (closed)

So I think I found one solution: See: jami-client-qt#681 (closed)

(At least regarding Windows 10). You have to launch Jami as an administrator and suddenly (Windows 10 -> Android) works.

However - it should be noticed that you were able to transfer files using Jami before the last (Android?? or Clientqt) updates WITHOUT having to lauch Jami as an administrator. So it's a new issue.

I got the resultion because of the logs (Windows 10,Version 202112221635; if I don't launch Jami as an administrator):

[1644912425.306|14800|fileutils.cpp :350 ] Couldn't create hard link: create_hard_link: Das System kann die Datei nicht auf ein anderes Laufwerk verschieben.: "D:/MyUser/Pictures/samplefile.png", "C:\Users\MyUserPath\AppData\Local\jami\934c5d955207febf\conversation_data\c2239139f24aa03d284ebac3a7cfa23f475556eb\c0293fe29505dc577243582a218396258e999cf9_7861972829611311.png" [1644912425.307|14800|fileutils.cpp :333 ] Couldn't create soft link: create_symlink: Dem Client fehlt ein erforderliches Recht.: "D:/MyUserPath/Pictures/samplefile.png", "C:\Users\MyUser\AppData\Local\jami\934c5d955207febf\conversation_data\c2239139f24aa03d284ebac3a7cfa23f475556eb\c0293fe29505dc577243582a218396258e999cf9_7861972829611311.png"

Note: I modified the logs because I replaced my own Windows 10 username and file name. "Myuser", "MyUserPath" and picutures "samplefile".

Android Emulator (Bluestacks 5) -> "real" Android did not work the first time. However, if use a second message with a second file I suddenly get the attachments.

closed