Contact shown twice

Bug report form

Describe your environment

Please specify the following:

• Jami version: 20230714-01
• Device model: motorola one macro (XT2016-1)
• Android version: Android 10 (QMDS30.47-33-5)
• What build you are using: Play Store

Steps to reproduce

• Can you reproduce the bug: [at will | occasionally | not at all]
• Steps:
  1. Try to pair contact twice (using QR Code)
• Actual result: You would end up with having the same contact twice.
• Expected result: It should not allow to pair the same contact twice. Or if it happened the contact should be shown only ones on the contact list.

Additional information

We paired our contacts by reading each other QR Codes. As we saw nothing happened (no contact appeared, cos we have to wait more time for it i guess) we repeated the process. Now we cannot get rid of doubling the contact. Even if we remove it and add again the contact still shown twice. Please fix it as it is annoying. Another issue is that one of those contacts it empty and doesn't send or receive messages. The clearing cache (in android app settings) does not help.

changed the description

Maybe related: jami-daemon#855 (closed)

I can't pair a contact twice. The second time I scan the QR code it goes to the first conversation. So I guess the scenario misses some details.

added BacklogMedium bug labels

That is what you can see against the duplicate Contact:

I don't see such issue in desktop app. I guess it is a Android UI issue, not the Client.Core issue.

I think I reproduced this similar / issue:

It happens if one peer (user A) deletes the other contact (user B) but does NOT exit Jami. If the user (A) sends a new invitation and the other contact (user B) accepts the request you now have the same contact twice.

The Jami on my phone has the same disease: a contact is displayed twice and I can't reach that contact currently (Dodoche on the screenshot). And my contact is unable to reach to me: I don't receive the messages that he sends.

My Android Jami account is duplicated on 2 laptops where this display problem does not show. But I don't receive the messages from that contact either.

As a temporary workaround for the bug, how can I correct the address book? Forcing that contact to recreate another account is not a solution.

EDIT: My Jami version is Eleutheria 20231027-01 on Samsung from Play Store.

I think these issues might be related jami-project#1594 (moved)

Did anyone of you try to remove and re-add the contact?

I did not knew that you can delete a contact. I was able to delete the contact with the "Downloading conversation from peer" message. I'll try to call or send messages to the remaining contact and see if I can reach him.

I close as the scenario seems invalid. Scanning the QR Code from latest android sends to the first conversation and contact cannot be added a second time.

closed