Program crashes after updating Windows client

After updating version number 202310271724, my Jami frequently got stuck and flashed back. I don't know if I was the only one who encountered this issue. Below is the log I recorded that Jami crashed at the last moment.jami.txt

718cedc83568975222f...11508036596fbe5a85] no response from DHT to ICE request. [1698513269.456|19116] [ice:0x19c029b9030] Destroying ice_strans 0x19c01f7d048 [1698513282.307|9976] [TLS] handshake failed: Error in the push function. [1698513282.307|9976] [device d7aa39fd34c983b0...5e92b7d3f461004f429133] TLS connection failure - Initied by connectDevice. channel: swarm://e28b2aa69a1b678e8649ecf64efcbe40c9beeeb1 - vid: 254028323288567 [1698513282.307|9976|swarm_manager.cpp :337 ] [SwarmManager 0x19b9ae5f500] Bootstrap: all connections failed [1698513282.307|9976|swarm_manager.cpp :337 ] [SwarmManager 0x19b9ae63730] Bootstrap: all connections failed

Perhaps this section is the reason for the collapse.

I always encounter weekend problems that are thought-provoking!

closed

reopened

This afternoon, I thought last night's app crash was just an accidental event, so I closed this topic, but later I realized it wasn't.

So I reopened it and found a record of Windows application crashes.

错误应用程序名称: Jami.exe，版本: 0.0.0.0，时间戳: 0x653c2ab3 错误模块名称: ucrtbase.dll，版本: 10.0.19041.3570，时间戳: 0x81cf5d89 异常代码: 0xc0000409 错误偏移量: 0x000000000007286e 错误进程 ID: 0x390 错误应用程序启动时间: 0x01da0a6c7dc6c191 错误应用程序路径: C:\Program Files\Savoir-Faire Linux\Jami\Jami.exe 错误模块路径: C:\WINDOWS\System32\ucrtbase.dll 报告 ID: dc4e535e-eea3-45f8-b925-e1634a8f081c 错误程序包全名:

• 1000 0 2 100 0 0x80000000000000 645572 Application DESKTOP-F9V3O12
• Jami.exe 0.0.0.0 653c2ab3 ucrtbase.dll 10.0.19041.3570 81cf5d89 c0000409 000000000007286e 390 01da0a6c7dc6c191 C:\Program Files\Savoir-Faire Linux\Jami\Jami.exe C:\WINDOWS\System32\ucrtbase.dll dc4e535e-eea3-45f8-b925-e1634a8f081c

• System

  • Provider

  [ Name] Application Error

  • EventID 1000

  [ Qualifiers] 0

  Version 0

  Level 2

  Task 100

  Opcode 0

  Keywords 0x80000000000000

  • TimeCreated

  [ SystemTime] 2023-10-29T16:07:37.3449648Z

  EventRecordID 645572

  Correlation

  • Execution

  [ ProcessID] 0 [ ThreadID] 0

  Channel Application

  Computer DESKTOP-F9V3O12

  Security

• EventData

  Jami.exe 0.0.0.0 653c2ab3 ucrtbase.dll 10.0.19041.3570 81cf5d89 c0000409 000000000007286e 390 01da0a6c7dc6c191 C:\Program Files\Savoir-Faire Linux\Jami\Jami.exe C:\WINDOWS\System32\ucrtbase.dll dc4e535e-eea3-45f8-b925-e1634a8f081c

• System

  • Provider

  [ Name] Application Error

  • EventID 1000

  [ Qualifiers] 0

  Version 0

  Level 2

  Task 100

  Opcode 0

  Keywords 0x80000000000000

  • TimeCreated

  [ SystemTime] 2023-10-29T16:07:37.3449648Z

  EventRecordID 645572

  Correlation

  • Execution

  [ ProcessID] 0 [ ThreadID] 0

  Channel Application

  Computer DESKTOP-F9V3O12

  Security

• EventData

  Jami.exe 0.0.0.0 653c2ab3 ucrtbase.dll 10.0.19041.3570 81cf5d89 c0000409 000000000007286e 390 01da0a6c7dc6c191 C:\Program Files\Savoir-Faire Linux\Jami\Jami.exe C:\WINDOWS\System32\ucrtbase.dll dc4e535e-eea3-45f8-b925-e1634a8f081c

• System

  • Provider

  [ Name] jami

  • EventID 1

  [ Qualifiers] 0

  Version 0

  Level 2

  Task 1

  Opcode 0

  Keywords 0x80000000000000

  • TimeCreated

  [ SystemTime] 2023-10-29T16:07:36.8656780Z

  EventRecordID 645571

  Correlation

  • Execution

  [ ProcessID] 0 [ ThreadID] 0

  Channel Application

  Computer DESKTOP-F9V3O12

  Security

• EventData

  [device f058489f021ebac1eaa7022dedf80b4e5c86f5e5a9181c4c827c7e3c005db20b] TLS connection failure - Initied by connectDevice. channel: git://f058489f021ebac1eaa7022dedf80b4e5c86f5e5a9181c4c827c7e3c005db20b/009fbc68758bf61fab1f4dee8a37b80557ed3b36 - vid: 552169918419176

• System

  • Provider

  [ Name] jami

  • EventID 1

  [ Qualifiers] 0

  Version 0

  Level 2

  Task 1

  Opcode 0

  Keywords 0x80000000000000

  • TimeCreated

  [ SystemTime] 2023-10-29T16:07:36.8656780Z

  EventRecordID 645570

  Correlation

  • Execution

  [ ProcessID] 0 [ ThreadID] 0

  Channel Application

  Computer DESKTOP-F9V3O12

  Security

• EventData

  [TLS] handshake failed: The operation timed out

Perhaps I can get a small contact information to quickly solve these strange problems

Jami's mistakes are: 错误应用程序名称: Jami.exe，版本: 0.0.0.0，时间戳: 0x653c2ab3 错误模块名称: ucrtbase.dll，版本: 10.0.19041.3570，时间戳: 0x81cf5d89 异常代码: 0xc0000409 错误偏移量: 0x000000000007286e 错误进程 ID: 0x2dac 错误应用程序启动时间: 0x01da09c0029b8852 错误应用程序路径: C:\Program Files\Savoir-Faire Linux\Jami\Jami.exe 错误模块路径: C:\WINDOWS\System32\ucrtbase.dll 报告 ID: 865d0c75-d9ea-4be6-bc46-e8d81fac2775 错误程序包全名: 错误程序包相对应用程序 ID:

Every time Jami crashes, it's accompanied by these three events

I just communicated with a netizen and I learned that this issue also occurred after he updated the Windows client, indicating that this is not an accident

Another netizen found that when we open Jami's built-in "troubleshooting", Jami will also get stuck and crash. This problem can be repeated, but I cannot confirm whether the two problems are the same.

changed title from Stuck after updating Windows client to Program crashes after updating Windows client

Is anyone there

assigned to @atraczyk

@atraczyk

Hello, good morning. I would like to know if this issue has been confirmed to exist? Or is it being resolved?

I am currently experiencing frequent crashes and I hope it can improve.

Thank you for your work

I also had crashes but only if I share a window ( #1242) - didn't check if I get a crash without the share window option.

Here, when running Jami in the background or at other times, Jami will suddenly crash, and I cannot find its pattern.

Of course, there are also those who actively trigger crashes, but this problem seems to be being resolved

When staying on the troubleshooting interface, a crash will definitely occur

Except the troubleshoot page, a new version is currently in the release pipe

I think resolving this issue will be more efficient after releasing #1454.

I close as too old to troubleshoot, but indeed #1454 should help for this

closed