crashing when entering Troubleshoot menu

Environment

• OS: Windows 11 Build 22621
• Jami version: latest stable to date, not visible anywhere in the Jami Client (should get a prominent location)
• What build you are using: [jami.net]

Steps to reproduce

Note: Better the scenario is, better we will be able to reproduce and debug.

• Can you reproduce the bug: [at will]
• Steps: 1. enter Troubleshoot Menu
• Actual result: Crash
• Expected result: Get Log Files

Additional information

crashtrouble.mp4

changed the description

added 1 deleted label

Windows 10, version (Beta): 202311201710,

This problem still exists, and the software often crashes

Maybe these issues are related? #795

Confirmed

I have found that after Jami crashes, the start menu of Windows 10 may also fail to open. Is this phenomenon helpful?

The issue of this crash has had a significant impact on usage

added bug label

mentioned in commit dhtnet@0da84a73

mentioned in issue #1622

added platformwindows label