Windows beta installer needs user to click Ignore to finish
When installing Jami beta for Windows, the person said that Windows had a dialog which stated something like "Can't update file as it is in use." with the options Retry
, Ignore
and Cancel
.
Retry
didn't work so they pressed Ignore
. Once Ignore
was pressed, Jami installed; however, this doesn't seem very wise.
We don't have any devices with Windows operating systems; hence, we couldn't reproduce their situation.
- Are you aware of any programs that should be disabled closed when installing Jami? For example, Windows Defender?
When Jami was installed on there computer Windows Defender caused some problems, and the stated that they allowed the Jami program.
When we made a call, they couldn't hear us and we couldn't hear them.
In their Jami program, they clicked Open settings
, Audio/Video
tab, and they said the volume meter for the microphone didn't move and there was no option in the Microphone
drop-down.
- Is there a setting in Windows to allow microphones and speakers for programs?
Thank you for your assistance.
Windows 10
Download Jami beta from Download Jami for Windows