Unable to link another device - Windows 7
Same issue as previously closed jami-project#1167 (closed)
Initially posted using previous version but issue still persists after updating to
Version: 202112221635 (Taranis)
On three separate Windows 7 machines (all 64 bit Pro version) with the most recent version of Jami, trying to get the code to link another device results in "Error connecting to the network. Please try again later.".
To Reproduce
- Likely specific to being on Windows 7
- Attempt to get code to link another device
- Enter password
- Waiting/loading circle for 20 or 30 seconds...
- "Error connecting to the network. Please try again later."
It does recognize an incorrect password and responds accordingly.
Two desktop PCs and a laptop of various ages and specs tested, all running Windows 7 Pro 64 bit with no other issues. All default Jami settings for OpenDHT, Security, Connectivity, or anything that seems like it would matter for this. And they can create accounts and call each other with Jami (using accounts created on each machine) so Jami's networking is in fact available or working on some level.
After experiencing this numerous times earlier, I stopped in the midst of writing this to look over my settings and see if there was anything else worth adding and tried one more time and it went through and I got the code. So seems to work on a rare occurrence. But upon entering the code on the 3rd machine i was hoping to link, it failed and I was told to check my credentials. Possible the code had expired by the time I got there as it did mention doing it within 10 minutes. And trying to get another code it's back to "Error connecting to the network..." repeatedly.
Just to cover my bases I did back up my account in the off chance that was some prerequisite to getting the Add Device code (being that the popup window says "Back up your account!" while waiting for it to connect to get the linking code), but to no effect. It seems like the GUI elements were cut and pasted from the account backup procedure because aside from the "Back up your account!" popup the button's text are the same as the account back up UI as well.
Also tried turning off local peer discovery on the desktop and laptop I was testing and they could still message and call each other so it seems like they are both functioning with the outside world Jami network.