The aplication will not start under windows 7

Hello. Is jami client still supported on windows 7? Yesterday I have downloaded it from jami.net using the usual windows-release link and tried to start it on several windows 7x64 machines but the error is the same: "The application was unable to start correctly (0xc0000005). Click OK to close the application." I did not have any issues with older releases. It was working fine until april. Is it worth of a try to build it from sources using an older visual studio release?

Not sure if it is related: #707 (closed)

According to documentation, Windows 8 is not supported by Qt6. So even if developers will be able to fix this issue, the only long-term solution is to upgrade your OS.

So Windows 7 and 8 don't support Qt6?

Yes this could be the problem... But why the march 2022 releases worked fine on win7? Was it an older Qt? Is it time to correct "For Windows 7, 8, 8.1, 10, 11 and Surface." ?

But why the march 2022 releases worked fine on win7?

I'm not sure ... older versions used Qt5 (but I think March 2022 already uses Qt6) ... we have to wait that developers answer this question

You can download all versions here: https://dl.jami.net/windows/

Thank you for the link ! I was looking something just like that.

The Download Jami for Windows webpage states that Jami is:

For Windows 7, 8, 8.1, 10, 11 and Surface.

If Windows 7, 8 and 8.1 are no longer supported, should the webpage be updated?

Perhaps first wait for a response from the developers. If Windows 7 is not supported you might like to upgrade to a GNU/Linux operating system.

@ovari I agree the webpage should be updated and developers should create an new button or at least a link where Windows 8 user can download the last compatible version. See: #707 (closed)

According to documentation, Windows 8 is not supported by Qt6.

This one version is working well: jami_x86_64-202112221025.msi (2021-12-22 21:42)

I think I have to admit my mistake. March releases are no good too for win7. A latest one which is run fine on win7 is 202112221025. Unlike march and april releases It contains QT 5.15 libraries in the app folder instead of 6.2.3. @El4 was a bit faster than me

Linux is fine but there are some people who can not use it and do not want to study it. Anyway I am agree that windows 7 is an old abandonware...

Anyway I am agree that windows 7 is an old abandonware...

Well - although I am using Windows 10 - I think Windows 7 still has some advantages.

For example if you play games like Splinter Cell Pandora Tomorrow you can't play them (at least without any crack / emulator) because of the SafeDisk copy protection.

EDIT: OK - it seems that an update also made Windows 7 incompatible to SafeDisk copy protection. Url: https://www.kotaku.com.au/2015/09/new-update-for-windows-7-and-8-kills-safedisc-copy-protection/

After 10 years, support for Windows 7 ended on 14 January 2020

https://www.microsoft.com/en-au/windows/windows-7-end-of-life-support-information

Is Windows 8 and Windows 8.1 also no longer support with Jami due to Qt 6.2?

Should the webpage be updated? i.e. from

For Windows 7, 8, 8.1, 10, 11 and Surface.

to

For Windows 10, 11 and Surface.

?

You should add a button below "Download older versions (for Windows 7,8,8.1(?) )

Perhaps the string should be:

For Windows 10, 11 and Surface, 64-bit processor.

to be consistent with the Download Jami for macOS webpage

For macOS 10.14 or later, 64-bit processor.

Unless 32-bit versions of Jami are planned (which seems backwards step), the Download Jami (64-bit) button on the Download Jami for Windows webpage could be changed to Download Jami.

What do you think?

Thank you

It seems that all Surface devices have Windows as the default operating system.

Is a Surface devices any different to any other touch screen device that has the Windows operating system installed?

Does Surface need to be in the string? It seems from the Surface supported operating systems webpage, some Surface devices run Windows 8 and Windows 8.1.

Should the string be:

For Windows 10 or later, 64-bit processor.

What do you think?

Thank you

added BacklogHigh label

mentioned in issue #722 (closed)

Windows 7 is indeed not supported and the website should be indeed updated

Windows 8 is highly not recommended as considered as EOL soon

Can the developers post informations below the download button like for example "download older versions"

last compatible version Windows 7:jami_x86_64-202112221025.msi (2021-12-22 21:42) download link?

Same Windows 8 and 8.1?

I'd hope not. We should never recommend to use any EOL and it's clearly not recommended

What persons of the Jami team decide this change? Or do you create a poll within the team?

I wouldn't recommend using an old OS but it would be useful for people who want to use for example Jami for a home network without Internet.

even without internet it's critical to update any OS without security patches. Recommending to use a EOL (so no security update) will be a problem. If it's EOL it's not supported.

@El4 @ovari @mr123 Thanks for all your comments and suggestions. Soon, we'll update this page https://jami.net/download-jami-windows/

mentioned in issue jami-project#1431 (closed)

closed