[Windows 10] Sharing window just shows a black preview and no video

using

• Jami Version (Beta): 202302011426 and Windows 10
• Jami 20230210-01 and Android 11

Windows 10 -> Android, both using different networks

Steps to reproduce:

1. Make a call Windows 10 -> Android
2. Now click on the option "share a window"
3. All windows that have not been selected after you've made the call will be black
4. You have to select the window using the windows taskbar to view the content of the window in Jami

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1. If you don't select the window using the windows taskbar but confirm your choise the Android user will get no video of the Windows 10 user
2. Even if the Windows 10 user now selects the window using the windows taskbar he'll now be able to view the shared window in his own video preview - but the Android user will never view the shared window of the Windows 10 user

If the Windows 10 user tries to use the option "share a window" and now selects the same window again I've reproduced a crash (just Jami on Windows 10)

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EDIT: After the crash the yellow frame of the window will be shown if you use some windows (although Jami already crashed)

changed the description

Please provide logs.

Do you mean if I am running Jami or logs during the crash? - Or even both?

during the time you reproduce the issue, you can capture the logs this may help to get the issue if the dev doesn't reproduce the issue

using Jami Version (Beta): 202302151438 on Windows 10

[1676546934.203|14400|sinkclient.cpp :424 ] Sink display://:+0,0 window-id:hwnd=0000000000690940, 59.96481264793819 FPS
[1676546934.630|19920|sinkclient.cpp :424 ] Sink display://:+0,0 window-id:hwnd=0000000000090AB8, 60.02155856308389 FPS
[1676546935.600|7056|sinkclient.cpp :424 ] Sink 4628225066828603, 14.801665088644706 FPS
[1676546935.203|14400|sinkclient.cpp :424 ] Sink display://:+0,0 window-id:hwnd=0000000000690940, 59.96437516471464 FPS
[1676546935.646|19920|sinkclient.cpp :424 ] Sink display://:+0,0 window-id:hwnd=0000000000090AB8, 60.03986056185301 FPS
[1676546935.709|2596|ice_transport.cpp :1019] [ice:000002988F21A120] Missing local address, generic srflx candidates wont be generated!
[1676546935.710|2596|ice_transport.cpp :476 ] [ice:000002988F21A120] No server reflexive candidates added
[1676546936.104|7056|sinkclient.cpp :424 ] Sink 4628225066828603, 15.332565746760638 FPS
[1676546936.234|14400|sinkclient.cpp :424 ] Sink display://:+0,0 window-id:hwnd=0000000000690940, 59.15907603997291 FPS
[1676546937.173|7056|sinkclient.cpp :424 ] Sink 4628225066828603, 14.979256538305048 FPS
[1676546937.678|20452|audio_input.cpp :383 ] Audio Input muted [NO]
[1676546937.678|20452|socket_pair.cpp :299 ] [00000298E493EF50] Interrupting RTP sockets
[1676546937.679|20452|socket_pair.cpp :299 ] [00000298E493EF50] Interrupting RTP sockets
[1676546937.698|20452|socket_pair.cpp :299 ] [00000298E493E710] Interrupting RTP sockets
[1676546937.698|20452|socket_pair.cpp :299 ] [00000298E493E710] Interrupting RTP sockets
[1676546937.719|20452|ice_transport.cpp :352 ] [ice:00000298E603FDA0] Destroying ice_strans 00000298F4269898
[1676546938.224|20452|audio_input.cpp :383 ] Audio Input muted [NO]
[1676546938.253|20452|audiolayer.cpp :200 ] Input {44100 Hz, 2 channels}
[1676546938.254|20452|audiolayer.cpp :201 ] Output {16000 Hz, 1 channels}
[1676546938.254|20452|audiolayer.cpp :205 ] Starting audio processor with: {44100 Hz, 2 channels, 441 samples/frame}
[1676546938.254|20452|audiolayer.cpp :209 ] [audiolayer] using WebRTCAudioProcessor
[1676546938.254|20452|webrtc.cpp :56 ] [webrtc-ap] Done initializing
[1676546938.255|20452|media_encoder.cpp :324 ] Not using hardware encoding for opus
[1676546938.415|20452|media_decoder.cpp :563 ] Not using hardware decoding for rawvideo
[1676546938.417|20452|video_rtp_session.cpp :256 ] [00000298DDEA9960] Already has a receiver, restarting
[1676546938.593|9968|media_decoder.cpp :563 ] Not using hardware decoding for rawvideo
[1676546939.303| 268|media_decoder.cpp :563 ] Not using hardware decoding for opus
[1676546939.789|19932|sipvoiplink.cpp :1211] Rotate video 90 deg.
[1676546940.333|6772|media_decoder.cpp :563 ] Not using hardware decoding for h264
[1676546940.340|6772|sinkclient.cpp :424 ] Sink 4628225066828603, 2.8417534540802794 FPS
[1676546941.349|6772|sinkclient.cpp :424 ] Sink 4628225066828603, 19.806331707926724 FPS
[1676546942.394|6772|sinkclient.cpp :424 ] Sink 4628225066828603, 15.317366255459204 FPS
[1676546943.408|6772|sinkclient.cpp :424 ] Sink 4628225066828603, 14.775745554569195 FPS
[1676546944.459|6772|sinkclient.cpp :424 ] Sink 4628225066828603, 15.226207195562932 FPS
[1676546945.464|6772|sinkclient.cpp :424 ] Sink 4628225066828603, 14.939590272773016 FPS
[1676546946.465|6772|sinkclient.cpp :424 ] Sink 4628225066828603, 14.987946693269274 FPS
[1676546947.478|6772|sinkclient.cpp :424 ] Sink 4628225066828603, 14.798967860785519 FPS
[1676546948.537|6772|sinkclient.cpp :424 ] Sink 4628225066828603, 15.117100842400445 FPS
[1676546949.537|6772|sinkclient.cpp :424 ] Sink 4628225066828603, 14.993109167026835 FPS 

still reproducible?

Yes 100 %. Version (Beta): 202405151639

other issue (Jami will also freeze if you don't follow these steps - Just try to share a window)?

• Open Jami on desktop (Windows 10).
• Start a video call
• Now open another window like firefox the first time
• Now go to Jami "Share window"
• Jami does not respond and you have to force quit Jami

mentioned in issue #1242

changed the description

closed