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  • savoirfairelinux
  • jami-client-gnome
  • Issues
  • #1289
Closed
Open
Created Jan 25, 2022 by State-Of-Joshing-Gentle-Peevishness@State-Of-Joshing-Gentle-Peevishness

Systemwide freeze during every call (although camera + mic still work)

Bug report form

OS

Linux Mint 20.3 Cinnamon

Linux kernel: 5.11.0-46-generic

Processor: AMD Ryzen 7 4700U with Radeon Graphics × 8

Jami GNOME client version:

"Taranis" 20220103.1.9a4f8e15

Where did you get Jami?

Flatpak

Steps to reproduce bug

I tried out Jami for the first time.

Steps:

  1. Start jami, start call

  2. After some time, screen suddenly turns black, comes back online but entire system frozen. No key-combination works, only hard reset with power-button. Call-partner can still hear and see me, so camera and mic are working during this frozen state. This has happened in every call tried (n=3), then switch back to skype. Seems similar to issue #1050 (closed)

Logs

Output of journalctl --since "24h ago" | grep jami

kernel: amdgpu 0000:05:00.0: amdgpu: [mmhub0] retry page fault (src_id:0 ring:0 vmid:1 pasid:32772, for process jamid pid 2039 thread jamid:cs0 pid 2351)
kernel: [drm:amdgpu_job_timedout [amdgpu]] *ERROR* Process information: process jamid pid 2039 thread jamid:cs0 pid 2351

Additional information

Output of journalctl -p 3 -x | grep -E "amdgpu"

kernel: amdgpu 0000:05:00.0: amdgpu: [mmhub0] retry page fault (src_id:0 ring:0 vmid:1 pasid:32772, for process jamid pid 2039 thread jamid:cs0 pid 2351)
kernel: amdgpu 0000:05:00.0: amdgpu:   in page starting at address 0x800102bce000 from client 18
kernel: amdgpu 0000:05:00.0: amdgpu: VM_L2_PROTECTION_FAULT_STATUS:0x00143851
kernel: amdgpu 0000:05:00.0: amdgpu:          Faulty UTCL2 client ID: VCN (0x1c)
kernel: amdgpu 0000:05:00.0: amdgpu:          MORE_FAULTS: 0x1
kernel: amdgpu 0000:05:00.0: amdgpu:          WALKER_ERROR: 0x0
kernel: amdgpu 0000:05:00.0: amdgpu:          PERMISSION_FAULTS: 0x5
kernel: amdgpu 0000:05:00.0: amdgpu:          MAPPING_ERROR: 0x0
kernel: amdgpu 0000:05:00.0: amdgpu:          RW: 0x1
kernel: [drm:amdgpu_job_timedout [amdgpu]] *ERROR* ring vcn_dec timeout, signaled seq=3330, emitted seq=3331
kernel: [drm:amdgpu_job_timedout [amdgpu]] *ERROR* Process information: process jamid pid 2039 thread jamid:cs0 pid 2351
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_dm_atomic_commit_tail [amdgpu]] *ERROR* got no status for stream 000000003feca92b on acrtc0000000034afae20
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!
kernel: [drm:amdgpu_cs_ioctl [amdgpu]] *ERROR* Failed to initialize parser -125!

Please let me know if further logs are required. I'd like to see alternatives to Skype like Jami succeed.

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