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  • savoirfairelinux
  • jami-client-gnome
  • Issues
  • #690
Closed
Open
Created Nov 15, 2017 by RingBot@RingBotOwner

Numeric Key pad entries while in a call not valid

Issue generated from Tuleap's migration script. Originally submitted by: Jesse James Bruce (jessejbruce)

When making a call to an IVR (interactive voice menu) menu in any call center the key pad commands are not correct even though the commands (numbers) are displayed in the ring key pad correctly.

* Environment:
Lubuntu Linux

* Reproduce steps:
Make a call to a call center that has a key pad entry menu and select an option on the key pad

* Expected result:
It should select the menu or interactive voice menu with a number from the key pad
* Actual result:
Numbers not valid when i enter selection one during a call in the key pad it displays the number 1 however the remote machine fails respond.
Something is being sent to the remote machine i concluded but it is incorrect.

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