This is a catastrophic issue. The application is completely unusable and there is no workaround available (e.g., crashes). Development and testing are blocked.

This is a serious issue. A major functionality is severely impaired and there is no satisfactory workaround.

This is a moderate issue. Non-critical functionality is blocked or a workaround exists.

This is a minor issue. Cosmetic problems or with low or no impact on users.

The issue is a genuine and identified malfunction within the system, distinguishing it from a feature request, question, or refactoring.

A ticket proposing a new feature or a significant enhancement. The issue should describe the problem, the proposed solution, and the benefits.

A bug that can be reliably reproduced in our environment by following the given steps (scenario). Such bugs are prioritized as they allow for efficient identification and correction, leading to faster resolutions.

A bug that cannot be reliably reproduced in our environment by following the given steps (scenario).

A bug that will not be addressed, due to various reasons such as inability to reproduce the issue, outdated nature, or issues related to the user's setup or misuse.

The issue has been identified and is currently being patched, as part of the current development cycle.

The patch has been developed and is awaiting team review before final approval.

The issue has been patched, reviewed, and merged into the project.